Service

THE PROXES SERVICE APPROACH:
SERVICE WITH ANSWERS

Our customer service combines the service commitment of all ProXES Brands. It describes the common service obligation to you, our customers and business partners. By consolidating the special knowledge of our companies in different service areas, we ensure the best customer service by using our group-wide expertise.

“Service with answers” is our credo to support you with a fast and reliable service by specially trained service engineers to serve your specific needs. With over 100,000 successfully installed machines/plants and over 300 combined years of experience in process technology, we draw on a vast wealth of experience.

HOW TO ENHANCE YOUR PROFITABILITY AND PRODUCTIVITY WITH THE PROXES SERVICE PORTFOLIO

1TAKE THE BEST INVESTMENT DECISION
- Feasibility studies
- Product analysis
- Scale-up support
- Technology transfer & rental machines
2REDUCE TIME
- Installation
- Comissioning
- Process start-up
- Documentation
- Qualification & calibration
3REDUCE BREAK EVEN POINT
4KEEP UP EFFICIENCY & SUSTAINABILITY
- Maintenance
- Genuine spare parts
- Technology inspection
- Re-calibration
- Re-qualification
FULFIL YOUR DELIVERY PROMISES
- Repair service
- Troubleshooting
- Immediate helpline
- Support & experienced (used) engines
5STAY COMPETITIVE WITH EXPERIENCE
- Operator and maintenance trainings
- Individual in-house seminars & seminar program at ProXES
6INCREASE PROFITABILITY
- Process optimization/ development
- Cleaning validation
- Upgrade & energy managment