Customer Centricity
NOTHING IS TOO HARD FOR US.
Alexander Boger, Service Engineer, Hameln
Your need is our duty: with ProXES support you will be accompanied within your process getting your equipment installed, commissioned and more.
Commissioning
You make sure your new machine and your staff are ready to go fully operational. We connect the mechanical and electrical components for you and test the software feature.
Installation
Enhance the efficiency of your investment from the very first day! Your new ProXES technology is carefully assembled and installed by our specialists.
Maintenance
Maintenance takes place either on-site on your premises or at our manufacturing facilities at a time chosen by you.
Technology Inspection: Our technicians can carry out an as-is analysis of the machine’s condition on request. You can have this done on your premises or, ship the machine just to us.
*Calibration Service: Our technicians calibrate precisely numerous parameters such as pressure, temperature, speed, flow rate, fill level, conductivity and pH by using our high-tech instruments.
*Re-Qualification (IQ/OQ) Support: After your machine has been installed, we support you with the installation qualification (IQ) and the operational qualification (OQ).
*only FrymaKoruma
Product Start-up
We provide you with start-up support during the first product run, for example by defining setpoints for optimal production results or arranging training for operators.
*Calibration Service: Our technicians calibrate precisely numerous parameters such as pressure, temperature, speed, flow rate, fill level, conductivity and pH by using our high-tech instruments.
*Qualification (IQ/OQ) Support: After your machine has been installed, we support you with the installation qualification (IQ) and the operational qualification (OQ).
*only FrymaKoruma
Documentation / Certification: Our documentation and certification services enable you to demonstrate that your ProXES technologies are compliant with regulations and safety standards. Protect your machines, your employees, your business.
Repair: We provide reliable and prompt support if ever your machine needs to be repaired. Faulty parts and/or bugs in the software are replaced or removed expertly and promptly, so that costly downtime is reduced to a minimum.
Leasing
Avoid upfront investment and preserve capital! Our ProXES Financial Services team offers you attractive conditions to lease your new ProXES equipment.
Experienced Engines: Used machines initiative
What sets ProXES Certified Used apart from other used equipment? It's selected, inspected and serviced to the highest standard. The result is good-as-new performance – guaranteed.
Retrofits & Upgrades
Our products are continuously developed to bring you into line with the latest state of the art features. We make sure you stay up to date with efficiency, safety, hygiene and automation – tailor made.
Spare Parts
We want you to be successful in the marketplace for many years, therefore the use of genuine spare parts guarantees maximum experience, innovation, efficiency, quality and reliability as well as certificates and attestations you need.
Test Machines
You want to make sure that you go for the correct type of equipment for your next job? With our wide range of rental technologies, we are pleased to support you in finding the most suitable solution for your needs.